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Privacy Policy

Electro Mania know that you care about how the information you provide us is used and shared, and we understand and appreciate the level of trust you instill in us when you provide such delicate information. This notice describes our privacy policy.

Your Consent

By visiting electromania.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

All information provided to or gathered by electromania.co.uk is controlled primarily by Electro Mania.

Collection and Use of Personal Information About Customers

The information we learn from customers helps us to personalise and continually improve your shopping experience with us. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, and prevent or detect fraud or abuses of our website.

The information that is gathered from you allows us to process your orders, which in some cases will include the need for credit checks by us and other third party companies, to obtain a mobile airtime agreement or credit card authorization. This information is then used by Electro Mania and other third party companies to supply you with the products and services you have ordered. To assist us and the service providers to make a decision on your order, we may use our own records or the files of separate third party credit reference agencies.

From time to time we may contact you with reference to new promotions or services, which we believe will be of benefit to you. You may be contacted through various means such as post, e-mail, telephone, sms or any other messaging services. If you do not wish to receive any further information from us in relation to new promotions or services, then please send an e-mail with UNSUBSCRIBE in the subject to sales@electromania.co.uk

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognise your browser.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of our websites most innovative and useful features and we recommend that you leave them turned on. 

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using the most up to date SSL software, which encrypts information you input, and offers the most advanced security software for online transactions.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may from time to time request proof of identity before we process an order for you.

You can tell whether you have entered a secure location on our website by the small padlock which will appear at the bottom of the page on your browser.

Keeping us updated

If any of the information that you provided changes, such as home addresses, names and e-mail addresses, then please email full details for the attention of the privacy department to sales@electromania.co.uk 

Conditions of Use, Notices and Revisions

If you choose to visit electromania.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our terms and conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy, please e-mail a thorough description for the attention of the privacy department to sales@electromania.co.uk and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the terms and conditions will change also. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand by the promises we make however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of those prospectively affected customers.

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